Eastlake, OHAre you a maintenance professional ready to move from the field into a more strategic, office-based role? Do you enjoy organizing schedules, solving problems, and keeping operations running smoothly?
Smartland, a fast-growing private equity real estate company managing 1,400+ units across Northeast Ohio, is hiring a Maintenance Operations Coordinator to serve as the communication hub between residents, technicians, vendors, and property management.
This is the perfect opportunity for someone with hands-on maintenance knowledge who wants to focus on coordination, scheduling, and operational efficiency.
Schedule
- Monday–Friday, standard business hours
- In-office role (Eastlake, Ohio headquarters)
What You’ll Do
- Receive and triage maintenance requests
- Schedule and dispatch technicians and vendors
- Communicate timely updates to residents
- Maintain accurate work order documentation (notes, photos, timelines)
- Monitor technician workloads and unit turn deadlines
- Partner with Property Managers to improve service efficiency
- Verify vendor performance and support invoice documentation
- Identify recurring issues and recommend process improvements
- Utilize property management systems (AppFolio preferred)
What You Bring
- Experience in maintenance coordination, property management, or hands-on residential maintenance
- Working knowledge of plumbing, electrical, HVAC, and appliances
- Strong organization and multitasking skills
- Clear, professional communication skills
- Comfort handling calls, emails, portals, and scheduling systems
- Detail-oriented with strong follow-through
Preferred (Not Required)
- Property management or dispatch experience
- AppFolio, Yardi, or similar PM software
- Experience coordinating technicians or vendors
Compensation & Growth
- $25–$30/hour (based on experience)
- Medical, dental, vision
- PTO + paid holidays
- Career paths: Maintenance Manager, Operations Manager, Assistant PM
- Professional, accountable, growth-focused culture
At Smartland, we build communities and invest in people. If you’re ready to make a real operational impact, apply today.
CI: Architect, Technical Expert, Craftsman, Traditionalist, Administrator, Coordinator
Loc: Domestic
