Smartland is a fast-growing real estate and property management company overseeing a diverse portfolio of apartments and single-family homes across the Cleveland area. We’re seeking a high-performing Property Manager to lead daily operations, create exceptional resident experiences, and drive strong financial and operational performance.
This role will manage 300+ apartment units across multiple residential communities.
Schedule
- Monday–Friday (standard schedule)
- On-call rotation required
- Occasional weekend or emergency availability
What You’ll Do
As a Property Manager at Smartland, you will be the operational leader responsible for the performance, stability, and growth of your assigned community.
Your responsibilities include:
- Manage a 300+ unit residential portfolio within budget and operational standards
- Maintain high occupancy, strong collections, and low delinquency
- Hold staff accountable for meeting leasing, maintenance, and customer service KPIs
- Lead, train, coach, and schedule onsite teams to ensure consistent performance
- Oversee leasing activities, maintenance operations, and turn efficiency
- Ensure compliance with Fair Housing laws, safety regulations, and company policies
- Prepare accurate weekly and monthly performance reports for the Regional Manager
- Make timely, data-driven decisions to meet goals and resolve issues
- Strengthen resident satisfaction through proactive communication and engagement
- Manage vendors, approve work orders, and monitor expenses
- Maintain unit turn timelines and ensure quality control across the portfolio
What You Bring
- Minimum 2 years of residential property management experience (multifamily preferred)
- Strong understanding of Fair Housing laws and compliance
- Leadership and team management capability
- Ability to enforce policies, hold team members accountable, and handle difficult conversations
- Strong organizational, communication, and problem-solving skills
- Experience with budgeting, financial reporting, and performance metrics
- Proficiency with Google Workspace; AppFolio experience is a plus
- Ability to work in a fast-paced environment and manage multiple priorities
Why You’ll Love Working at Smartland
Smartland is committed to supporting high-performing professionals with the tools and resources needed to succeed.
Here’s what you can expect:
- $75,000+ base salary with performance-based bonuses
- Medical, Dental, and Vision benefits
- Generous PTO
- Opportunities for growth and advancement
- High expectations paired with strong support
- A collaborative and accountable team culture
- Clear processes, modern systems, and ongoing professional development
This Role May Not Be the Right Fit If You
- Struggle with attendance, follow-through, or personal accountability
- Avoid leadership responsibilities or difficult conversations
- Cannot manage deadlines or fast-paced environments
- Lack experience in property management or Fair Housing compliance
- Require constant supervision or handholding
Ready to Lead?
If you’re a results-driven leader who thrives in a fast-paced environment and takes pride in running high-performing communities, we want to meet you.
Apply today and take the next step in your property management career.
CI: Architect, Technical Expert, Administrator, Coordinator, Scholar
Loc: Domestic
